Return & Refund Policy
We understand that sometimes gear doesn’t fit right or meet expectations. Here’s how we handle returns and refunds:
Eligibility:
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Returns are accepted within 7 days of delivery (excluding custom items).
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Custom or personalized gear is non-refundable and not eligible for return or exchange.
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Items must be unused, unwashed, and in original condition, with no odors, damage, or signs of wear.
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Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our end.
Refunds:
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Approved returns within 7 days are refunded to the original payment method.
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Refunds are issued once the item is received and inspected.
Store Credit:
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If a return is requested between 7–14 days of delivery, and the refund window has closed, we may offer store credit at our discretion.
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Same item condition rules apply (unused, undamaged, no odor, etc.).
Return Process:
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Email us at joesboxingshop@gmail.com with your order number and reason for return.
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You’ll receive instructions and a return address.
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Ship the item back within the given time frame.
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Upon inspection, we’ll issue your refund or store credit.
Handcrafted Glove Notice:
Every glove we offer is handmade, which means no two pairs will ever be exactly alike. Minor imperfections are not flaws — they are part of the character and story of a truly handcrafted glove, passing from one artisan’s hand to yours.
Please understand this natural variation before purchasing, especially for gloves not produced by Joe’s Boxing. We do offer a 7-day return window, but kindly take this into account when making your selection.
Joe’s Boxing Shop reserves the right to deny any return that does not meet our policy criteria.